How to File a Complaint

 

    Contact Us via Email

    Email your complaint to info@globaloutreach.co with the subject line “Complaint – [Your Order/Service Reference Number]”.

    Include the following details:

        Your full name

        Contact information (email and phone number)

        Description of the issue

 

    Call Us Directly

    If you prefer to speak to someone, call us at +92-331-8423456 during business hours (9 AM to 6 PM, Monday to Friday).

 

    Response Time

        All complaints will be acknowledged within 24 hours.

        We aim to resolve all complaints within 3 working days. Complex issues may take additional time, and we will keep you updated throughout the process.

 

    Resolution

        We ensure fair and transparent handling of your concerns.

        If we cannot resolve the issue immediately, we will provide a timeline and work towards a satisfactory resolution.